FamiFly Tasks

Privacy Policy

Effective date: September 4, 2026
Contact: care@famifly.com

FamiFly Tasks (“FamiFly,” “we,” “us”) provides a shared task and household coordination service. This Privacy Policy explains what we collect, how we use it, and your choices.

Who this applies to

This policy covers the FamiFly Tasks website, progressive web app, and native shells (including Android) that load our service. It also covers guest and Helper Pass links you open without an account.

Beta software

The Service is in beta (releases v0.x.x). Until a v1.x.x or later production release, we cannot promise that stored information will be kept, complete, or recoverable, or that the Service will stay available. See the Terms of Service. Export anything you need to keep.

Information we collect

  • Account data: email, name, avatar, password/authentication identifiers, and profile settings.
  • Workspace data: Space (household) membership, roles, tasks, lists, notes, discussions, Guides, Scenarios, Circles, groups, Remember items (including notes, connections, reminders, and cues), Helper Pass / guest share configuration, and related settings (for example timezone, quiet hours, and notification preferences).
  • Media: photos, videos, voice recordings, transcripts, and file attachments you upload or capture. Video and audio are recorded on your device, then stored so they can appear in your Space.
  • Location (optional): when you add a place, we may store coordinates and a written place label. Coordinates can come from your device, photo metadata, or a label you type. Location is used only to provide the Service to you (place on a memory, map pin, related moments). We do not sell location data.
  • Voice (optional): microphone audio for Voice Capture, Remember Quick capture, and note recordings is captured on your device. FamiFly does not send recordings to a FamiFly transcription vendor. Live captions, when available, use your device or browser’s speech features. The operating-system or browser vendor (for example Apple or Google) may process that audio to return text — that is their speech feature on your device, not a disclosure we make to other companies. We store the caption text you keep, and the recording when you save a voice note.
  • Notifications: push subscription endpoints and preferences; email addresses for invites, confirmations, and reminders.
  • Shares: who created a guest or Helper Pass link, what it opens, and when it was last opened (shown in Shares Central).
  • Support: tickets, messages, screenshots, and account/Space details we attach so we can help you.
  • Technical data: cookies and session tokens needed to keep you signed in; basic device, browser, and log information; IP address and similar signals used to prevent abuse (including an optional check when you create an account).
  • Search index: we may create a search index of tasks, Remember items, Guides, and Scenarios — including meaning-based representations — so Search and Remember Smart can find related items.
  • Billing: when you subscribe, payment details are processed by our payment processor or, on Android, the app store. We store customer and subscription identifiers on your Space — not full card numbers.

We do not sell your personal information. We do not use your content for advertising. FamiFly does not share your audio, video, photos, or location with other companies so they can use that data for their own products or marketing. Those materials are used only to provide the Service to you.

How we use information

  • Provide and improve the service (tasks, sharing, reminders, Remember, Helper Pass, Guides, Scenarios, Search).
  • Send transactional email (invites, confirmations, reminders) and optional digests.
  • Suggest connections between Remember items and recurring-task patterns from activity in your Space.
  • Process subscriptions, enforce plan limits, and prevent abuse.
  • Respond to support requests you submit in-app or to care@famifly.com.
  • Comply with law and protect the security of the service.

Sharing within your Space

Members of a Space can see the household content in that Space (including Remember). Guest and Helper Pass links show only what you choose to share. Anyone with a link can open it until you revoke it. Using a device share sheet sends content through that device’s share tools, not through FamiFly.

How the Service is hosted

To run the product you asked for, we host accounts and content on infrastructure we operate (authentication, database, files, search, email, billing, push, and support). That is not a sale of your data, and we do not provide your audio, video, or location to other companies for their use.

Live speech-to-text is not a FamiFly cloud service. If your device or browser offers captions (often Apple or Google speech on that device), that vendor’s terms apply to that feature.

Retention and deletion

We retain account and Space data while your Space is active to the extent the beta Service remains available. During v0.x.x, data may still be lost (see Terms). You can export tasks (JSON) or delete your account or Space from Settings → Trust & balance. Remember import and export (zip or PDF) live under Remember → Settings when your plan includes export. You may also request export or deletion by contacting care@famifly.com (or via in-app Customer Support when signed in). We will verify email requests with a Space admin. Some backups, logs, and billing records may persist for a limited period as required to operate the service or comply with law.

Cookies and sessions

We use first-party session cookies so you stay signed in. These are necessary for the product. We do not use third-party advertising cookies. Signup may load an abuse-prevention script from a security provider; that is not advertising.

Children’s and family use

FamiFly is designed for households, but accounts are intended for people 13 or older. Space administrators are responsible for how children and guests use the Space, including what is shared on guest links. If you believe we have collected information from a child under 13, contact care@famifly.com and we will delete it.

Your choices

  • Update profile, notification, Search, and Remember settings in the app. On Family and Helper, turning off semantic search uses keyword matches only; it does not erase stored content. Free search is keyword-only.
  • Grant or deny camera, microphone, and location permissions on your device. You can save items without them.
  • Revoke guest / Helper Pass links at any time from the share screen or Settings → Shares Central.
  • Cancel a paid subscription via Manage billing on the web, or through the app store’s subscription settings when you subscribed on Android.
  • Contact care@famifly.com for access, correction, or deletion requests.

Security

We use industry-standard measures (TLS, access controls, and provider security). No method of transmission or storage is 100% secure. Report security concerns to care@famifly.com.

Changes

We may update this policy. We will post the new effective date on this page. Continued use after changes means you accept the updated policy.

Contact

Privacy and support: care@famifly.com