FamiFly Tasks

Terms of Service

Effective date: September 4, 2026
Contact: care@famifly.com

These Terms govern your use of FamiFly Tasks (“Service”). By creating an account, opening a guest or Helper Pass link, or using the Service, you agree to these Terms and our Privacy Policy.

The Service

FamiFly Tasks helps households and small teams capture and share tasks, Remember items, Guides, Scenarios, and Helper Pass / guest links. Features available to you depend on your Space’s plan (Free, Family, or Helper) and any complimentary access we grant.

The Service is offered on the web, as a progressive web app, and in native shells (including Android) that load the same product.

Beta software

The Service is beta software. Current releases are v0.x.x. Until we publish a v1.x.x (or later) production release:

  • We do not guarantee that any information you store will be retained, kept complete, or recoverable. Data may be lost, reset, migrated, or deleted as we change the product.
  • We do not guarantee uptime, availability, or error-free operation. The Service may be interrupted, slow, or taken offline without notice.

Use the Service during beta at your own risk. Export copies of anything you cannot afford to lose. Paid plans during beta still follow the billing terms below; payment does not create a duty to preserve data or maintain uptime until v1.x.x.

Accounts and Spaces

  • You must be at least 13 years old to create an account, provide accurate information, and keep credentials secure.
  • A Space is a household or workspace. Billing and plan limits apply per Space, not per user seat.
  • Space admins are responsible for members, guests, children using the Space, and share links they create.
  • Invite-only and public signup may both be available depending on configuration.

Plans, trials, and complimentary access

  • Free, Family, and Helper limits are described on our Pricing page and may change with notice.
  • Helper Pass may include a limited free trial on eligible Spaces. That trial unlocks Helper Pass features; it is not a paid subscription trial unless we say otherwise at checkout.
  • We may grant complimentary Family or Helper access at our discretion (for testing, demos, or support). Complimentary access does not create an obligation to continue it.

Subscriptions and billing

  • Paid plans are billed on a monthly or annual basis for the Space through our payment processor on the web, or through the app store when you subscribe in the Android app.
  • Fees are generally non-refundable except where required by law or as stated in our refund practice (goodwill refunds within 14 days of first paid charge may be available — contact care@famifly.com). Purchases made through an app store are also subject to that store’s refund rules.
  • You can cancel via Manage billing for web subscriptions, or via the app store’s subscription settings for Android purchases. Access typically continues through the end of the paid period.
  • Failed payments may lead to past-due status and downgrade to Free limits. We do not delete your data solely because of a downgrade; creating new content may be blocked until you are within Free limits or upgrade again.

Guest and Helper Pass links

Share links let people without accounts view or complete work you choose (including lists, Helper Passes, Guides, Scenarios, and Remember). You control permissions and revocation. Anyone with the link can use it until you revoke it. We do not guarantee privacy beyond the product controls you configure.

You are responsible for what you share and for telling guests how the link may be used. Do not share other people’s information, photos, or location without a lawful basis to do so.

Audio, video, and location

Camera, microphone, and location are optional. The Service works without them. If you enable them, you are responsible for complying with laws that apply to recording or location (for example, getting consent before recording someone).

  • Audio. Recording happens on your device. FamiFly does not run a separate transcription service. Live captions, when available, use your device or browser’s speech features. Depending on that device, the operating-system or browser vendor (for example Apple or Google) may process audio to return text. That processing is between you and that vendor. If you save a voice note, we store the recording (and any caption text you keep) so you can play it back in the Service.
  • Video. Clips you take or attach are captured on your device and stored so they can be shown in your Space.
  • Location. Coordinates and place labels are used only to provide the Service to you (for example a place on a Remember item, or grouping related moments). We do not sell location data or share it so that other companies can market to you.

FamiFly does not sell your content and does not share your audio, video, photos, or location with other companies for their own products or advertising. We use that information only to operate features you use. Infrastructure needed to run the Service (hosting, email, payments, and similar) is described in the Privacy Policy.

Automated features

Search, Remember Smart, live captions, place labels, and recurring-task suggestions use automated processing of content you save. Results may be incomplete or incorrect. Semantic search is included on Family and Helper; you can turn it off in Settings. These features are not professional, medical, or legal advice.

Acceptable use

You agree not to:

  • Abuse the Service, attempt unauthorized access, or disrupt other customers
  • Use guest / Helper Pass links to harm others or violate privacy laws
  • Upload unlawful, infringing, or malicious content
  • Resell the Service or scrape it without permission

We may suspend or terminate Spaces that violate these Terms.

Intellectual property

You retain rights to content you submit. You grant us a license to host, store, index, display, and otherwise process that content as needed to operate the Service (including search, suggestions, backups, and sharing you enable). FamiFly branding and software remain ours.

Disclaimers

THE SERVICE IS PROVIDED “AS AVAILABLE,” INCLUDING DURING BETA (v0.x.x). WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT TO THE FULLEST EXTENT PERMITTED BY LAW. Until a v1.x.x release, we do not warrant that data will be preserved or that the Service will be available, uninterrupted, or error-free.

Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FAMIFLY AND ITS SUPPLIERS ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS OR DATA. OUR TOTAL LIABILITY FOR CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE AMOUNTS YOU PAID US FOR THE SPACE IN THE TWELVE MONTHS BEFORE THE CLAIM (OR $50 IF YOU HAVE NOT PAID).

Support

Best-effort support is available at care@famifly.com and via in-app Customer Support (Help → Support) when signed in. Typical reply times are 3–5 days on Free and 6–12 hours on Family and Helper. We do not promise phone or 24/7 support.

Changes

We may update these Terms. We will post the new effective date here. Material changes for paid Spaces may also be communicated by email when practical. Continued use after the effective date constitutes acceptance.

Governing law

These Terms are governed by the laws applicable in the jurisdiction of the operator of famifly.com, without regard to conflict-of-law rules. Courts in that jurisdiction have exclusive venue, except where consumer law requires otherwise.

Contact

Questions: care@famifly.com